Shipping policy
Shipping Policy for The Bitter Gay Co.
Effective Date: [October 17, 2023]
Thank you for choosing The Bitter Gay Co. for your cocktail bitters and tinctures. Please review our shipping policy to understand how we process and deliver your orders.
1. Order Processing
- Orders are processed and shipped on Thursdays.
- To qualify for shipment on a Thursday, orders must be placed before 12:00 PM Eastern on Monday.
2. Shipping Rates and Methods
- We offer [insert shipping options e.g., standard, expedited, etc.].
- Shipping rates are calculated based on weight, destination, and chosen shipping method.
3. Estimated Delivery Times
- Delivery times may vary based on your location and chosen shipping method. Please refer to the estimated delivery times provided during checkout.
4. Tracking Information
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package.
5. Shipping Restrictions
- We currently only ship to The United States of America.
- We do not ship to P.O. boxes.
6. Damaged Product or Package
- If you receive a damaged product or package, please contact our customer support team at TheBitterGayCo@gmail.com within 7 days of receiving the item.
7. All Sales Final
- Unless the product or package is damaged in transit, all sales are final.
8. Change of Shipping Address
- To request a change of shipping address after placing an order, please contact us at thebittergayco@gmail.com as soon as possible. We will do our best to accommodate your request.
9. Missing or Lost Packages
- If your package is marked as delivered but you have not received it, please contact the shipping carrier directly or our customer support team for assistance.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at thebittergayco@gmail.com.
Thank you for choosing The Bitter Gay Co. We appreciate your business!
Sincerely,
Kevin Thompson
Owner/ Founder
The Bitter Gay Co.